Privacy Notice

1. Who we are

Jey Study is operated by Gatsheni Projects, which acts as the data controller for personal data processed through the service.

2. Personal data we collect

• Account data — name, email, login credentials.
• Profile data — display name, avatar, optional phone.
• Content you create — your messages, threads, quizzes, and uploads.
• Usage & device data — basic telemetry, browser/device type, IP address, log timestamps.
• Support messages — anything you send us when contacting support.

3. Why we use it (purposes & legal basis)

• Creating and maintaining your account — contract performance.
• Providing chats, quizzes, history, and PDF exports — contract performance.
• Security, abuse prevention, and fraud detection — legitimate interests.
• Improving the product (aggregated/anonymous analytics) — legitimate interests.
• Customer support — contract performance / legitimate interests.
• Legal and tax compliance — legal obligation.

4. Who we share data with

• Hosting & backend — our cloud infrastructure provider hosts the application and database.
• AI model providers — your prompts are processed by third-party AI providers to generate responses.
• Paddle.com — our Merchant of Record for payments, subscription management, billing, tax compliance, and invoicing.
• Professional advisers — legal and accounting advisers when needed.
• Authorities — where required by law.

We do not sell your personal data.

5. Data retention

We keep your account data for as long as your account is active. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must keep records to meet legal obligations.

6. Your rights

Subject to your local law, you may have the right to access, correct, delete, restrict, or port your personal data, to object to processing, or to withdraw consent. To exercise these rights, contact us through the in-app support channel. Where required by law (e.g. UK/EEA), you may also lodge a complaint with your local data protection authority. We will respond within the timeframes required by applicable law (within one month under GDPR).

7. International transfers

Your data may be processed in countries outside your own (including the United States and the European Union) by our hosting, AI, and payments providers. Where required, we rely on safeguards such as Standard Contractual Clauses or equivalent mechanisms.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and row-level security on our database — to protect your personal data. No system is perfectly secure, but we work to keep yours safe.

9. Cookies

We use essential cookies and local storage to keep you signed in and to remember your preferences. We do not use marketing cookies. Payment-related cookies may be set by Paddle during checkout.

10. Children

Jey Study is intended for students. If you are below the age of digital consent in your country, you must have parental or guardian permission to use the service.

11. Changes to this notice

We may update this privacy notice from time to time. Material changes will be communicated through the service.

12. Contact

Privacy questions or requests? Contact Gatsheni Projects through the in-app support channel.