Refund Policy

14-day money-back guarantee

We want you to be happy with Jey Study. If you're not satisfied with your Pro subscription, you can request a full refund within 14 days of your purchase date.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order using the email you used at checkout, or
• Contact us through the in-app support channel and we'll help you initiate the refund.

Once approved, refunds are returned to your original payment method. Processing times depend on your bank or card issuer.

Subscription cancellations

You can cancel your Pro subscription at any time. When you cancel, you keep Pro access until the end of your current billing period — we won't bill you again after that.

Plan changes

Upgrades and downgrades between plans take effect immediately with prorated billing.

Questions

If you have questions about a charge or a refund, contact Gatsheni Projects through the in-app support channel.